Find answers to your most common questions
01 What is doorstep car wash service? General
We provide professional car cleaning services right at your home or office. No need to visit a service center—we come to you.
02 How does the service work? General
Simply book a slot through the app, choose your service, and our trained professional will arrive at your location to clean your car.
03 What areas do you serve? General
We currently operate in selected areas. Enter your location in the app to check availability.
04 How do I book a car wash? Booking & Scheduling
Open the app, select your service, choose a date and time, and confirm your booking.
05 Can I schedule recurring washes? Booking & Scheduling
Yes, you can set up daily, weekly, or monthly subscriptions for hassle-free cleaning.
06 Can I reschedule or cancel my booking? Booking & Scheduling
Yes, you can reschedule or cancel directly from the app before the scheduled time.
07 What types of car wash services do you offer? Services & Packages
We offer exterior wash, interior cleaning, deep cleaning, waterless wash, and full detailing packages.
08 Do you use water or waterless cleaning? Services & Packages
We offer both options. You can choose a waterless eco-friendly wash or a traditional water wash based on your preference.
09 How long does a car wash take? Services & Packages
Depending on the package, it typically takes 20–60 minutes.
10 How much does a car wash cost? Pricing & Payments
Prices vary based on the service selected. You can view detailed pricing in the app before booking.
11 What payment methods are accepted? Pricing & Payments
We accept UPI, credit/debit cards, wallets
12 Are there any hidden charges? Pricing & Payments
No, all charges are clearly shown before you confirm your booking.
13 Are your professionals trained? Safety & Quality
Yes, all our service partners are trained and verified to ensure high-quality service.
14 Is my car safe during cleaning? Safety & Quality
Absolutely. We use safe, high-quality products and follow proper cleaning techniques.
15 What if I’m not satisfied with the service? Safety & Quality
You can report issues through the app, and our support team will resolve it promptly.
16 Do I need to provide water or electricity? Equipment & Requirements
For water-based washes, access to water may be required. For waterless washes, no setup is needed.
17 Do I need to be present during the service? Equipment & Requirements
Not necessarily. You can leave instructions in the app for our professional.
18 How can I contact support? Support & Help
You can reach us via in-app chat, email, or call support directly from the app.
19 What are your support hours? Support & Help
Our support team is available from 6 AM to 8 PM (or customize as per your business).
20 How do I report a problem or give feedback? Support & Help
Use the “Help & Support” section in the app to raise a request or share feedback.